Policies and Shipping

Customer Service - Pricing

* Telephone - Please describe which hours you will be available to web customers via phone (if any):

Phone will be a message phone avaiable 24/7 but return calls will be made Tue-Sat 10::AM - 7:00PM
* Email - Please describe which hours you will be available to web customers for immediate response via email (if any):

email will follow same as telephone

* Customer Service Response Time - Please indicate your guaranteed response time. You will respond to voicemails & emails within ______ days / hours of receipt (required).

2
* Autoreply Email - Will you have an automatic reply email to let customers know of your availability and customer service philosophy?
  Yes
X No

Shipping

Time to Shipping- Please indicate the maximum number of days it will take to ship an order after you receive it:
7
* Normal Shipping Rate and Speed - You can allow customers the option of "Normal" shipping at the price and speed of your choice. Shipping prices can be based on weight, cost, or number of items. They cannot be based on distance. (For example, cost to ship to Los Angeles would be the same as to Detroit). Please describe your Normal shipping prices and speeds below:

$10.00 to be shipped in 5-7 days usually takes 3 days to arrive once shipped
* Allow Express Rate? You may choose to provide customers with a faster Express ship speed. Would you like to offer this choice?
X Yes
  No
If Yes, Please Describe Express Shipping Rate and Speed - Like with Normal shipping, Express shipping prices can be based on weight, cost, or number of items. They cannot be based on distance. (For example, cost to ship to Los Angeles would be the same as to Detroit). Please describe your Express shipping prices and speeds below. Express can be overnight, two-day, or any faster rate you choose.
$20 overnight shipping

Returns

Accepting Returns
Arttography will accept returns within 2 weeks after you receive your package. In order to obtain a refund, the item(s) must be in resalable condition with receipt.

Return Shipping
We will be happy to reimburse you for return shipping, if  you received the wrong item.  In all other circumstances, customers are responsible for paying return shipping - thank you!

Privacy

Describe your privacy policy here...